Customer Reviews.
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Customer Reviews.

service

5

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31 March 2020

service

5

From the time I choose my car to collecting it to having it updated to a new tyre I had good service

31 March 2020

service

5

Alison extremely helpful and went out of her way to help resolve the issue

30 March 2020

sales

5

Efficient informative and competent staff who spent time explaining products fully.

22 March 2020

sales

5

Because James and the team made it a very special experience.Also it was lovely to see my beautiful new mini!!!

21 March 2020

sales

5

deal concluded quickly

19 March 2020

sales

5

Staff were amazing, but the mini was incredible to drive, all round satisfaction.

17 March 2020

service

5

Was kept informed as to the work involved and given advice when the service was completed, by helpful friendly staff. Also, promptly contacted when the service was completed.

17 March 2020

service

5

Excellent as normal

16 March 2020

sales

5

James and Danny were excellent at their jobs and James made it a pleasurable and exciting experience.

15 March 2020

sales

5

As noted previously excellent service throughout the process.

15 March 2020

service

5

Drew gave his all to make this experience smooth and it was very much appreciated, and kept me updated on the progress of my repair throughout the week

14 March 2020

service

5

Always a pleasure, clear communication and accommodating service.

13 March 2020

sales

5

Did what was promised in a pleasant and professional manner.

13 March 2020

sales

5

A costly purchase was made easy and enjoyable from James and would certainly look at dealing with Mini again

11 March 2020

service

5

Super friendly staff and very helpful.

11 March 2020

sales

5

Kept me informed on a daily basis as to what was available and what options I had.

11 March 2020

sales

5

Seamless and frictionless purchasing process facilitated by James.

09 March 2020

sales

5

James McNulty couldn't do enough, nothing was too much trouble got it sorted so fast amazing service

09 March 2020

service

5

The team are always so welcoming. I'd like to mention Kim on the front desk at BMW Coventry, Everytime I am in the dealership she is on the front desk, she is always wearing a smile and happy to help.

08 March 2020

service

5

They did the work professionally and on time

08 March 2020

service

5

Nice place to wait during service. Able to work in the showroom whilst waiting.

07 March 2020

sales

5

Customer service was excellent by James

07 March 2020

service

5

Alison is a great asset to the company. always polite and professional. I also liked the video from the mechanic showing his evaluation of the m.o.t.

05 March 2020

service

5

Service was done on time and no delays

03 March 2020

sales

5

Car was exactly as expected and very clean

03 March 2020

service

5

Drew was friendly, helpful & courteous. We had to book last minute but all done very efficiently

03 March 2020

service

5

Arranged date and time easily

02 March 2020

service

5

No time waist and good CX service.

01 March 2020

service

4

Alison was very helpful with the brake issue in my car.

27 February 2020

service

5

Great service and communication from Sytner

24 February 2020

service

5

Quick efficient service

22 February 2020

service

5

Extremely polite staff and well looked after by all the professional team while visiting

22 February 2020

sales

5

I was very happy Especially with Omari Brown who treated me with respect and curtisy

19 February 2020

service

4.5

They did exactly what they said will do. Am happy with the service

19 February 2020

service

5

Good service

18 February 2020

sales

5

James gave great customer service

15 February 2020

service

5

Provided everything I required and more

14 February 2020

sales

5

I dealt with Chris (Coventry ) he was excellent from start to finish and could not do enough. He is an asset to your company

14 February 2020

service

5

The service representative, Alison Coldrick is extremely helpful whenever we have had problems with our cars.

14 February 2020

sales

5

James at Sytner Coventry was great all the way through my car buying process

14 February 2020

service

4

Alison Layton's intervention saved the day regarding pick up and delivery. However, I was not told when I signed the lease agreement that I was not covered by a service plan so again it was disappointing that I had to pay £275 out of the blue.

11 February 2020

service

5

Excellent customer service.

10 February 2020

service

5

James McKnulty is so friendly, welcoming and helpful - he can't do enough to help you which I really appreciate.

10 February 2020

service

5

Good service

09 February 2020

service

5

Efficient and frindly

07 February 2020

service

5

They kept me updated on how long it would take and what needed doing

07 February 2020

sales

5

Friendly and no pressured atmosphere.

06 February 2020

service

5

Great service, nothing too much trouble.

04 February 2020

sales

5

Process was easy and quick with staff being very helpful