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Customer Reviews.

sales

5

Chris Norman at Sytner Coventry could not have been more helpful.

11 November 2020

sales

5

Excellent service

11 November 2020

service

5

It was completed quickly and efficiently and I was kept in the loop throughout the process with telephone calls email videos etc

10 November 2020

sales

5

The place was clean and professional and gave me confidence.

10 November 2020

sales

5

Purely from the way Charlie looked after me she is a credit to your company.

07 November 2020

sales

5

Even during these difficult times, everything was perfect.

07 November 2020

sales

5

Every query or question was dealt with and answered, very smooth purchase and part exchange process

07 November 2020

sales

5

Very satisfied

07 November 2020

sales

5

Fine - patient, professional and helpful

06 November 2020

service

5

Service done quickly and very helpful and friendly service personal

31 October 2020

service

5

The man that I dealt with was very excellent explained everything.

31 October 2020

service

4

Always have had a good experience when having my car serviced.

30 October 2020

service

5

Completed within agreed timescale and without any delay.

29 October 2020

service

5

Great service completed on time while I waited

28 October 2020

service

5

As ever, very customer focussed. Friendly, efficient, excellent communication.

24 October 2020

service

5

Very satisfied with the service very easy

24 October 2020

service

4

Fast and efficient

22 October 2020

service

5

Very helpful .

22 October 2020

service

5

Efficient and flexible service to accommodate my needs

22 October 2020

service

5

Great customer service

20 October 2020

service

4

Things aren't quite as they normally would be due to COVID19 so some of the 'BMW' service was absent, but this was entirely for safety reasons. I work in dentistry and I was very impressed with the dealership's approach to Covid security.

20 October 2020

sales

5

The service we received from the Sytner Coventry Dealership was excellent. Our sales person was always on hand to answer questions and always came back to us as promised.

18 October 2020

sales

5

Danny was friendly, knowledgeable, and made the whole process very easy.

18 October 2020

sales

5

Helpful, supportive positive

17 October 2020

service

4

Very helpful and friendly

17 October 2020

sales

5

All very effortless and well executed by well informed and professional personnel.

16 October 2020

service

5

Check in followed COVID rules and I felt safe. So that was an important factor in my satisfaction this time around.

14 October 2020

sales

5

Because every thing was explained thoroughly.

14 October 2020

sales

5

They were attentive and helpful without being pushy

13 October 2020

sales

5

The level of communication was amazing I felt 'kept in the loop' at every stage and Chris went above and beyond by coming in on days off etc which was really appreciated.

12 October 2020

service

5

Zeb explained they process well and was courteous and knowledgeable.

11 October 2020

service

5

Great service

11 October 2020

sales

5

Exceeded expectation

08 October 2020

sales

5

Chris was a top guy!

07 October 2020

sales

5

Everything from test drive to final handover. All very professional and a great buying experience! Great team.

06 October 2020

service

5

The lady who dealt with me was Charley Aldwinkle, who went out of her way to make sure everything was spot on. If I purchased another Mini , I was use your Coventry branch again, because of her.

06 October 2020

service

5

Helped throughout process of choosing and getting my car especially when there were difficulties in sorting insurance

06 October 2020

sales

5

Omari Brown in contact to check we have no issues or questions. Fully briefed during initial enquiries & at time of purchase.

05 October 2020

service

5

Everything happened as I had been informed.

02 October 2020

sales

5

I was dealt-with very ably by my salesman, James McNulty. James was very polite and friendly at all times, and kept me well informed of progress from order to delivery.

30 September 2020

service

5

Zain once again was found to be very helpful and managed to get work organised with speed and assurance. A true asset to the BMW family !

26 September 2020

service

4

Staffing is good

26 September 2020

sales

5

Professional

25 September 2020

sales

5

Alana tried very hard to get me what I wanted with a good deal.

24 September 2020

service

5

I was kept informed at all stages?

24 September 2020

service

5

Fully informed during visit - professional service advisor

23 September 2020

sales

5

was great from start to finish, lovely friendly staff with fantastic cars

23 September 2020

sales

5

Above and beyond accommodating purchase during Covid times

22 September 2020

service

5

The experience of welcoming into the customer area was helpful with guidance as to which way to go etc. I was treated courteously by the gentleman who dealt with me, and everything explained to my satisfaction.

22 September 2020

sales

5

Our experience was first class.