Great videos, demonstrations.
Great videos, demonstrations.
All went smoothly.
Was ready on time
Emily Lovell was always professional, helpful and such a positive person. It was really nice to talk to her.
All the people I dealt with were friendly and professional
Everything was very smooth
Absolutely amazing from start to finish. Customer service and friendliness is always superb.
Easy straight forward friendly staff
Efficient and cost effective.
Alison did an outstanding job for us - excellent communication, and enthusiastic about her work.
Everything was ready on time and there were no issues. All very straightforward.
Good service, explained details of service & good clear informative video
Kate was brilliant throughout the whole process. She talked me through options at the beginning, arranged a test drive then kept me updated at every stage.
Great information, super easy. Omari at Synter Coventry was fantastic. I'd never brought a Mini before and he was really chilled, informative and not pushy which made me decision in choosing a Mini very easy.
Kate was friendly without being too familiar. She offered a warm welcome but was professional and was able to answer any questions I might have. She explained the packages available without being pushy. An excellent member of staff!
Good time keeping
Very well treated at the garage.
Roxy my mini had failed her MOT and couldn't ne driven home. Alison hunted around to find me a loan car.
Excellent service, I was kept up to date throughout the process.
Zeib was really helpful, accommodating and friendly
Fast service and looked after well.
It was super slick and efficient ,especially with the backdrop of the lockdown restrictions . My only issue is price compared with local service providers .
Honest, succinct and clear.
Had first class service from Ali, she couldn't do enough for me. Excellent.
Overall standard was very good
I received outstanding service from Chris. This was the first time that I had bought a new car and Chris guided me through every step along the way and anticipated what I needed to know and answered my questions before I asked them.
Knowledgeable and friendly staff.
I did have some issues with the automated communications being sent at the wrong time n not being sent but the team at Coventry put my mind at rest. Chris also bought me a bunch of flowers to say sorry for the issues which he didn't have to do
Kate and Harvey were fantastic
Work carried out very efficiently
Great customer service & kept in touch throughout the process
Polite approachable sales exec.
A minor oversight, quickly remedied.
Service was thorough
They kept me well informed and updated, friendly and helpful.
Everything sorted in a reasonable time frame.
I did a while you wait service which took less than 2 hours. Most of it was included in my service plan and I only paid for MOT which was brilliant. Slightly disappointed that the car wasn't washed but for the price I didn't complain.
I was attended by Alison Coldrick. She was extremely polite and professional as well as well informed. She explained about the work which was to be carried out in a way which was easy to understand and ensured that I was always kept updated.
Everything was explained to me and the car was perfect after the repair.
Excellent professional service as always delivered by Alison and team.
Solved the issue I had with the car With excellent communication
i feel that at sytners coventry you build a rapor with people you know,they know you, know your car & a trust develops.I feel i am treated exactly the same as if i had just bought a top end BMW. They are both friendly & very professional.
I was put at ease made very welcome and the young lady went the extra mile to sort my problem
Very satisfied with Emily Lovell who dealt with me
Unfortunately due to COVID restrictions my car was not valeted as it would normally be.