From the time I choose my car to collecting it to having it updated to a new tyre I had good service
Alison extremely helpful and went out of her way to help resolve the issue
Efficient informative and competent staff who spent time explaining products fully.
Because James and the team made it a very special experience.Also it was lovely to see my beautiful new mini!!!
deal concluded quickly
Staff were amazing, but the mini was incredible to drive, all round satisfaction.
Was kept informed as to the work involved and given advice when the service was completed, by helpful friendly staff. Also, promptly contacted when the service was completed.
Excellent as normal
James and Danny were excellent at their jobs and James made it a pleasurable and exciting experience.
As noted previously excellent service throughout the process.
Drew gave his all to make this experience smooth and it was very much appreciated, and kept me updated on the progress of my repair throughout the week
Always a pleasure, clear communication and accommodating service.
Did what was promised in a pleasant and professional manner.
A costly purchase was made easy and enjoyable from James and would certainly look at dealing with Mini again
Super friendly staff and very helpful.
Kept me informed on a daily basis as to what was available and what options I had.
Seamless and frictionless purchasing process facilitated by James.
James McNulty couldn't do enough, nothing was too much trouble got it sorted so fast amazing service
The team are always so welcoming. I'd like to mention Kim on the front desk at BMW Coventry, Everytime I am in the dealership she is on the front desk, she is always wearing a smile and happy to help.
They did the work professionally and on time
Nice place to wait during service. Able to work in the showroom whilst waiting.
Customer service was excellent by James
Alison is a great asset to the company. always polite and professional. I also liked the video from the mechanic showing his evaluation of the m.o.t.
Service was done on time and no delays
Car was exactly as expected and very clean
Drew was friendly, helpful & courteous. We had to book last minute but all done very efficiently
Arranged date and time easily
No time waist and good CX service.
Alison was very helpful with the brake issue in my car.
Great service and communication from Sytner
Quick efficient service
Extremely polite staff and well looked after by all the professional team while visiting
I was very happy Especially with Omari Brown who treated me with respect and curtisy
They did exactly what they said will do. Am happy with the service
James gave great customer service
Provided everything I required and more
I dealt with Chris (Coventry ) he was excellent from start to finish and could not do enough. He is an asset to your company
The service representative, Alison Coldrick is extremely helpful whenever we have had problems with our cars.
James at Sytner Coventry was great all the way through my car buying process
Alison Layton's intervention saved the day regarding pick up and delivery. However, I was not told when I signed the lease agreement that I was not covered by a service plan so again it was disappointing that I had to pay £275 out of the blue.
Excellent customer service.
James McKnulty is so friendly, welcoming and helpful - he can't do enough to help you which I really appreciate.
Efficient and frindly
They kept me updated on how long it would take and what needed doing
Friendly and no pressured atmosphere.
Great service, nothing too much trouble.
Process was easy and quick with staff being very helpful