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Customer Reviews.

sales

5

Quick, easy, helpful.

08 August 2019

service

5

Efficient and pleasant staff Good waiting facilities

05 August 2019

service

5

Efficient service

04 August 2019

service

5

As always the service was professional and prompt

02 August 2019

sales

5

No faults, clean and wonderful car with staff which put up with me for a long time.

02 August 2019

service

5

Everything done fine

29 July 2019

sales

5

Some delays but communication with me was good throughout as mentioned above. Excellent service front Emily Lovell and Danny McCann and a lovely vehicle.

28 July 2019

service

5

The Coventry team were very obliging: offered to drop me at work (if required), let me change my appointment (last minute, due to illness) and offered coffee. gave advice on the tyres that I needed. I also love the little video of the safety check.

28 July 2019

service

5

Excellent service as always

28 July 2019

service

5

Customer service is always of the highest standard.

27 July 2019

service

5

Service was excellent

26 July 2019

service

5

Good communication. Activating the extended warrantee wasn't straight forward, we were kept well informed.

25 July 2019

service

5

Alison!!!

24 July 2019

service

3

Left without car, as no car available, Car wasn't as clean as I left it. And less Fuel. But problem was resolved hence the score I have given you .

24 July 2019

service

5

First class service and very customer focussed

24 July 2019

service

5

Drew made arrangements for me to drop my car off the night before instead of on the day. He kept me informed of everything and is very nice and helpful.

22 July 2019

service

4

Drew did his best to help me on the damage I had on my car to save me some money.

20 July 2019

service

5

Fair and efficient service

20 July 2019

service

5

Due to the fantastic service

18 July 2019

sales

5

Fantastic service with a smile.

17 July 2019

service

1

No support offered in dealing with the situation explained above. The car has broken down 5 days before my wedding so I have no car to get around to prepare, and I now have the financial stress of the repairs to add to the situation

17 July 2019

service

5

Synter coventry look after very well their customer.

16 July 2019

service

5

The task in hand is always completed and the staff are always really helpful and professional.

16 July 2019

service

5

Every aspect of my expectations were satisfied

15 July 2019

sales

5

again Chris and his colleagues were very helpful

15 July 2019

sales

5

Everything was great - particularly Jodie

15 July 2019

sales

5

Staff were knowledgeable and engaging

13 July 2019

service

4.5

service/warranty department went for extra length to take care of customer

13 July 2019

service

5

Drewe I think was exceptional

12 July 2019

sales

4

Kept up to date on the felt of the car and given the opportunity to choose the reg. the hand over did take a long time ( it is a mobility car and it was the first one that the person who handed the care over had dealt with but it did take over 2 hrs)

11 July 2019

service

1

your service centre refused to carry out the work we had booked and tried to get my daughter to pay £1500 for work that was not needed.

11 July 2019

sales

5

Friendly atmosphere and took the time to show us other models we were interested in but not buying.

09 July 2019

service

5

One word, Alison. She always looks after us and is a credit to the Mini brand.

09 July 2019

sales

5

Quick, simple and efficient.

09 July 2019

service

5

Job required dealt with

08 July 2019

service

5

No messing everything sorted out easy

07 July 2019

sales

5

I could not fault the service from start to finish which was without 'a hard sell' and all questions were answered without fuss

07 July 2019

service

5

Benn always keeps me informed, promises to deliver what he says. He's to the point, honest, and a great member of the time. I'm always satisfied with the service provided, and am always made to feel like a valued customer.

06 July 2019

sales

5

I was kept up to date with what was happening.

05 July 2019

service

5

Went above and beyond with both the work on the car and customer service.

05 July 2019

sales

5

Staff really friendly

04 July 2019

service

5

Problem was resolved

04 July 2019

service

5

From the initial call I made to the getting the car back. 1st Class Service !!

04 July 2019

service

5

Very welcoming

03 July 2019

sales

5

No issues with the support I received.

03 July 2019

sales

5

From start to finish we were kept in touch

01 July 2019

sales

5

Listened to my requirements, good attention to detail. Helpful and thorough hand over. And I love the car.

28 June 2019

service

4

Prompt service and good clean unlike other branches i've visited in the past

27 June 2019

sales

5

Really helpful and Emily and Jess who helped me out were great

26 June 2019

service

5

Car wasn,t ready for service as I only done 1400. Miles but were quite happy to look into rattle I had on car and just carried out a general service.