Staff are friendly and accommodating especially when waiting for services/MOTs - very easy to deal with especially Jack who helped me a lot on my last visit to synter coventry

Excellent service given by all concerned especially Harry.

Great communication & updates

Done as stated and in good time

The member of staff who helped me on both ocassions was kind, courteous and could not do enough to help me - very very impressed.

Always a pleasure to visit excellent staff

All sorted efficiently

It was great

Service team are great

I was assigned to Dan, who was very courteous and made me feel welcome and valued. I reported an issue with a rattly window on the day and a genuine attempt was made to rectify this during my visit.

all work done and excellent communication

Very polite and very accommodating

Excellent service & information

I came on a wrong day and they still assisted me and did the checks to my car

I was looked after by Dan well, kept up to date with text information fully. Everything was discussed fully, questions answered well. He continued after care service amazingly, getting another member of staff to help with other related questions.

Service representative was able to meet my wishes relating to dropping my Mini off and then collecting it at a time that suited me.

Phone call,Daniel's attitude,time of the service,everything was spot on ,would recommend Mini not just for the car but for the overall service, excellent from start to finish.

Hassle free

Excellent service every time

kept informed, really good communications between customer & Mini.

Completely satisfied, friendly staff, clear communication, easy payment, covid safe environment. Everything was excellent.

Job was completed and information shared.

Very good service, pleasant and quick

The service received from the staff can not faulted.

I have purchased 2 cars from Sytner mini and have always been pleased with the service that has been offered

Service consultant was excellent and gave me sound advice concerning problem above.

Confident that my car was in safe hands

Dennis was professional friendly and helpful also enjoyed a little banter

I was attended by Daniel Knight who was very polite and professional. He is knowlegeable and kept me well informed and was transparent.

Staff were very friendly, knowledgeable and efficient

The Mini Centre were extremely helpful from the initial conversation to the pick up of the new car. As we went all electric this time, we had lots of questions which were answered as well as a video being sent, which gave us a visual.

I was extremely impressed with the standard of service I received from Jack. He was very welcoming and friendly, even made me a coffee. Excellent service!

I was able to book my service on line and staff in the service department were very efficient

Excellent service, they never made me feel like they were in a rush, the gent explained to me exactly what they had done and he was very pleasant indeed.

Kept us informed on progress and always very professional

Good service

Able to get replacement tyre same day and price was same as local tyre garage plus my car was washed and cleaned. Can't ask for much better service.

Kept up-to-date

Went in ordered the car - collected on specified day - no problems. Regular telephone updates with order progress

All went as expected and I was kept informed

Friendly and helpful staff. Service received was very efficient and straight forward

Extremely friendly experience from start to finish with all members

Kept me informed all the way through, efficient setting up finance etc.

I was offered a time slot for my service which made it very easy to plan my day. Everything went to time and was handled politely and professionally. I felt I was a valued customer.

Dealt with quickly.

I couldn't fault the process, Dan at the Coventry Mini branch was great - happy and friendly and also, he kept me informed with exactly what had been done/checked with my car and gave me a heads up on costings so I was prepared.

Good service.

everything explained very well

My car service was as expected and I was kept informed about the progress throughout

Kept me informed about what was happening on my cars service and what needed to be done