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Customer Reviews.

sales

5

Good service (given purchase was made during lockdown restrictions) Easy to contact, good follow through, updates, checking in, etc

12 June 2021

service

5

Very helpful and friendly

10 June 2021

sales

5

Friendly staff who organised my purchase and collection without any issues.

10 June 2021

sales

5

The whole process was managed smoothly step by step.

09 June 2021

sales

5

Best experience of outstanding customer service. I have purchased Minis for my last 8 cars and this was the smoothest and speediest experience yet.

07 June 2021

sales

5

Worked out of a deal to move my 2020 Clubman into a 2021 Cooper Electric. Got the deal done remotely. Well done by Kate and the whole staff.

06 June 2021

service

5

Offerred a coffee and a place to do my work whilst I was waiting for the 90min service, really helpful

06 June 2021

sales

5

Great service, made to feel very welcome.

03 June 2021

service

5

Kept me fully informed.

02 June 2021

sales

5

Easy to deal with

01 June 2021

sales

5

Our personal sales advisor was very friendly, informative and generally excellent all the way through process. A very valued asset to your company.

31 May 2021

service

5

The work was carried out quickly with no issues

30 May 2021

service

5

Excellent customer service and communication and efficiency was first class

30 May 2021

sales

5

We did not feel rushed in any way.

30 May 2021

service

5

Good job done

29 May 2021

service

5

Overall positive experience. Modern spacious dealership. Welcoming and professional staff.

28 May 2021

service

5

Good service all the time

27 May 2021

sales

5

Kept up to date throughout and delivered on time

27 May 2021

service

5

Great service

26 May 2021

sales

5

I had regular and effective communication at all points during The purchase which was very simple. The delivery was very good and arrived in excellent condition and I am extremely pleased my mini has exceeded my expectations!.

26 May 2021

service

5

Agness kept me informed all the way ..... and Alison is very nice pleasant and pleasant.... they are really nice and professional

25 May 2021

service

5

Everything was easy and I was well looked after.

24 May 2021

service

5

All jobs fulfilled.

24 May 2021

service

5

Could not have done more

24 May 2021

sales

5

So easy. Nothing was a problem

24 May 2021

service

5

Great service

23 May 2021

service

5

Kept informed

22 May 2021

service

5

Drew was brilliant

22 May 2021

service

5

Not only did they carry-out the correct services, but they cleaned my car for me, and the service was friendly as always.

21 May 2021

sales

5

Charley gave exceptional customer service

21 May 2021

sales

5

The centre staff were really helpful and answered all of my questions and explained everything really clearly (thank you Kate ??)

19 May 2021

sales

5

Omari and Emily are totally professional and always proactive and helpful. Two of the very best people I have encountered in my long experience, purchasing Minis.

19 May 2021

service

5

A great bunch of people

18 May 2021

sales

5

Kate was very helpful all through the process

18 May 2021

service

5

Charlie has great customer service and sorted my car issue quickly and professionally.

18 May 2021

service

5

As in question 1. Anges ensured everything was carried out efficiently, and all explained fully before the start of the work, and on completion of the work. The video is also very useful.

17 May 2021

service

5

Very satisfied always kept up to date throughout the car being serviced

12 May 2021

sales

5

Very smooth and well organised.

11 May 2021

sales

5

Efficient and quick. Sales advisor James McNulty was brilliant keeping me informed all the way of my cars progress.

10 May 2021

service

5

Everything about the service was done to a high standard.

10 May 2021

sales

5

Guided through every stage and kept fully up to date with progress

10 May 2021

service

5

I was advised by the service team video in regards my query & advised of things in the future that will need attention - From start to finished was kept informed - Thank you

10 May 2021

service

5

Excellent, friendly service from the time I called to book my car in, to collection. Drew in particular was very helpful.

09 May 2021

service

5

Kept informed every step knowing the cost and completed when stated no messing around

09 May 2021

service

5

The technicians looked after my car well and fully explained the problems in emails and the video. The next steps were clear and the work was completed within the timescale agreed.

09 May 2021

service

5

The Mini dealership is only a short walk from my home so very convenient for me and as already stated, excellent service and welcoming helpfull staff.

09 May 2021

sales

5

Charley was always helpful and answered any questions I had quickly and she has great knowledge. I wouldn't hesitate to buy a car from her again- she is a great asset to Mini.

08 May 2021

sales

5

Extremely satisfied! Alana answered any questions I had.

05 May 2021

sales

5

felt valued and enjoyed the friendly vibe in the showroom- felt welcome and safe at this unusual time.

04 May 2021

service

5

Always professional and caring service from Sytner Coventry.