Chris Norman at Sytner Coventry could not have been more helpful.

Excellent service

It was completed quickly and efficiently and I was kept in the loop throughout the process with telephone calls email videos etc

The place was clean and professional and gave me confidence.

Purely from the way Charlie looked after me she is a credit to your company.

Even during these difficult times, everything was perfect.

Every query or question was dealt with and answered, very smooth purchase and part exchange process

Very satisfied

Fine - patient, professional and helpful

Service done quickly and very helpful and friendly service personal

The man that I dealt with was very excellent explained everything.

Always have had a good experience when having my car serviced.

Completed within agreed timescale and without any delay.

Great service completed on time while I waited

As ever, very customer focussed. Friendly, efficient, excellent communication.

Very satisfied with the service very easy

Fast and efficient

Very helpful .

Efficient and flexible service to accommodate my needs

Great customer service

Things aren't quite as they normally would be due to COVID19 so some of the 'BMW' service was absent, but this was entirely for safety reasons. I work in dentistry and I was very impressed with the dealership's approach to Covid security.

The service we received from the Sytner Coventry Dealership was excellent. Our sales person was always on hand to answer questions and always came back to us as promised.

Danny was friendly, knowledgeable, and made the whole process very easy.

Helpful, supportive positive

Very helpful and friendly

All very effortless and well executed by well informed and professional personnel.

Check in followed COVID rules and I felt safe. So that was an important factor in my satisfaction this time around.

Because every thing was explained thoroughly.

They were attentive and helpful without being pushy

The level of communication was amazing I felt 'kept in the loop' at every stage and Chris went above and beyond by coming in on days off etc which was really appreciated.

Zeb explained they process well and was courteous and knowledgeable.

Great service

Exceeded expectation

Chris was a top guy!

Everything from test drive to final handover. All very professional and a great buying experience! Great team.

The lady who dealt with me was Charley Aldwinkle, who went out of her way to make sure everything was spot on. If I purchased another Mini , I was use your Coventry branch again, because of her.

Helped throughout process of choosing and getting my car especially when there were difficulties in sorting insurance

Omari Brown in contact to check we have no issues or questions. Fully briefed during initial enquiries & at time of purchase.

Everything happened as I had been informed.

I was dealt-with very ably by my salesman, James McNulty. James was very polite and friendly at all times, and kept me well informed of progress from order to delivery.

Zain once again was found to be very helpful and managed to get work organised with speed and assurance. A true asset to the BMW family !

Staffing is good

Professional

Alana tried very hard to get me what I wanted with a good deal.

I was kept informed at all stages?

Fully informed during visit - professional service advisor

was great from start to finish, lovely friendly staff with fantastic cars

Above and beyond accommodating purchase during Covid times

The experience of welcoming into the customer area was helpful with guidance as to which way to go etc. I was treated courteously by the gentleman who dealt with me, and everything explained to my satisfaction.

Our experience was first class.