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Customer Reviews.

sales

5

Great videos, demonstrations.

25 March 2021

sales

5

All went smoothly.

25 March 2021

service

5

Was ready on time

24 March 2021

sales

5

Emily Lovell was always professional, helpful and such a positive person. It was really nice to talk to her.

24 March 2021

sales

5

All the people I dealt with were friendly and professional

23 March 2021

service

5

Everything was very smooth

22 March 2021

service

5

Absolutely amazing from start to finish. Customer service and friendliness is always superb.

22 March 2021

service

5

Easy straight forward friendly staff

21 March 2021

sales

5

Efficient and cost effective.

21 March 2021

service

5

Alison did an outstanding job for us - excellent communication, and enthusiastic about her work.

20 March 2021

sales

5

Everything was ready on time and there were no issues. All very straightforward.

20 March 2021

sales

5

Very seamless

19 March 2021

service

5

Good service, explained details of service & good clear informative video

19 March 2021

sales

5

Kate was brilliant throughout the whole process. She talked me through options at the beginning, arranged a test drive then kept me updated at every stage.

19 March 2021

sales

5

Great information, super easy. Omari at Synter Coventry was fantastic. I'd never brought a Mini before and he was really chilled, informative and not pushy which made me decision in choosing a Mini very easy.

18 March 2021

sales

5

No issues.

18 March 2021

sales

5

Kate was friendly without being too familiar. She offered a warm welcome but was professional and was able to answer any questions I might have. She explained the packages available without being pushy. An excellent member of staff!

18 March 2021

service

4

Good time keeping

18 March 2021

service

5

Very well treated at the garage.

17 March 2021

service

5

Roxy my mini had failed her MOT and couldn't ne driven home. Alison hunted around to find me a loan car.

17 March 2021

sales

5

Excellent service, I was kept up to date throughout the process.

16 March 2021

service

5

Zeib was really helpful, accommodating and friendly

16 March 2021

service

5

Fast service and looked after well.

16 March 2021

service

4

It was super slick and efficient ,especially with the backdrop of the lockdown restrictions . My only issue is price compared with local service providers .

15 March 2021

service

5

Honest, succinct and clear.

15 March 2021

service

5

Had first class service from Ali, she couldn't do enough for me. Excellent.

15 March 2021

service

5

Thoroughly satisfied.

14 March 2021

service

5

Overall standard was very good

14 March 2021

sales

5

I received outstanding service from Chris. This was the first time that I had bought a new car and Chris guided me through every step along the way and anticipated what I needed to know and answered my questions before I asked them.

14 March 2021

sales

5

Knowledgeable and friendly staff.

13 March 2021

sales

5

I did have some issues with the automated communications being sent at the wrong time n not being sent but the team at Coventry put my mind at rest. Chris also bought me a bunch of flowers to say sorry for the issues which he didn't have to do

13 March 2021

sales

5

Kate and Harvey were fantastic

12 March 2021

sales

5

Great experience.

12 March 2021

service

5

Work carried out very efficiently

12 March 2021

sales

5

Great customer service & kept in touch throughout the process

12 March 2021

sales

5

Polite approachable sales exec.

10 March 2021

service

5

A minor oversight, quickly remedied.

10 March 2021

service

5

Service was thorough

10 March 2021

service

5

No issues.

09 March 2021

service

5

They kept me well informed and updated, friendly and helpful.

09 March 2021

service

5

Everything sorted in a reasonable time frame.

09 March 2021

service

4

I did a while you wait service which took less than 2 hours. Most of it was included in my service plan and I only paid for MOT which was brilliant. Slightly disappointed that the car wasn't washed but for the price I didn't complain.

09 March 2021

service

5

I was attended by Alison Coldrick. She was extremely polite and professional as well as well informed. She explained about the work which was to be carried out in a way which was easy to understand and ensured that I was always kept updated.

09 March 2021

service

4

Everything was explained to me and the car was perfect after the repair.

08 March 2021

service

5

Excellent professional service as always delivered by Alison and team.

08 March 2021

service

4.5

Solved the issue I had with the car With excellent communication

08 March 2021

service

5

i feel that at sytners coventry you build a rapor with people you know,they know you, know your car & a trust develops.I feel i am treated exactly the same as if i had just bought a top end BMW. They are both friendly & very professional.

07 March 2021

service

5

I was put at ease made very welcome and the young lady went the extra mile to sort my problem

07 March 2021

sales

4

Very satisfied with Emily Lovell who dealt with me

07 March 2021

service

4

Unfortunately due to COVID restrictions my car was not valeted as it would normally be.