OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
159 ratings and 115 comments received in the last 90 days.
05 February 2026
Easy arrangement of appointment to suit us.Friendly arrival, Luke listened to our needs/wants.Suitable Mini found.Queries dealt with competently and professional. Car arrived in quick time!Car was set up before handover!Hassle free pick up. TY Mini!
25 January 2026
Great service
14 January 2026
Amazing work by Ashley
07 January 2026
Ashley was helpful, patient and friendly
06 January 2026
I have been more than completely satisfied with the overall experience at the Sytner Coventry centre. All staff were extremely knowledgeable, friendly and helpful.
29 December 2025
Extremely satisfied, nothing was too much trouble , everyone was so helpful and friendly.
29 December 2025
The sales team at Coventry Mini were amazing especially Owen who helped me from the very straight of me expressing an interest and explained every detail of the car to the details of finance. Just an amazing car with a great team behind it.
24 December 2025
Owen was always on hand over email and made sure it was a smooth hand over
23 December 2025
Amateurish or incompetence. Not sure.
08 February 2026
As always the support provided by the team (in particular Harrison) was excellent.
08 February 2026
My daughter took my car but on previous occasions have been very satisfied
07 February 2026
Service was quick and they gave a lot of detail about the car
07 February 2026
Staff were very pleasant and knowledgeable and happy to discuss my servicing intentions over the year. The video of the underside of mini was very informative.
06 February 2026
There was an incorrect part ordered the service team went above and beyond, I am very happy with the complimentary extras.
05 February 2026
Service was second to none.
03 February 2026
Customer service excellence, car ready for pickup at the time I requested All good
03 February 2026
Excellent customer service - updated through the process by Harrison, and the car gleaming inside and out when I collected it !
02 February 2026
Harrison is so helpful and professional. The staff who service/MOT do a great job too and the valeting, thank you all at Coventry, it's a pleasure to come in to see you.
02 February 2026
Very friendly and helpful, thorough check over and very clean. Very pleasant experience
FIND Sytner Coventry.
Address
- 128 Holyhead Road, Coventry, CV5 8NA
Opening Hours
- Mon–Fri:09:00 - 20:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 02476 600 600
Coventry as well as surrounding areas including Nuneaton, Rugby, Bedworth and Binley
Address
- 128 Holyhead Road, Coventry, CV5 8NA
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 16:00
- Sun:CLOSED
Phone
- 02476 600 600
Coventry as well as surrounding areas including Nuneaton, Rugby, Bedworth and Binley
06 February 2026
The handover was great hence the score. The comms prior to this were not as smooth. There were a couple of delays to the original delivery dates which we only found out about by chasing. The help in finding an alternative car was good though.