OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
143 ratings and 94 comments received in the last 90 days.
03 October 2025
Staff did everything you would expect to ensure it was an engaging experience
02 October 2025
All staff were friendly and approachable. Really knowledgable about the product. They weren't pushy and didn't come across as a typical car salesperson
01 October 2025
So helpful, welcoming & feel like they're as excited for you as you are!
25 September 2025
Amazing, All staff were absolutely lovely and Omari was just amazing
25 September 2025
It was easy to do and the staff really helpful
24 September 2025
Omari was so helpful and always answered my calls and emails. Everything was explained fully and I was not pushed to make any decision. Jordan did my handover as Omari was not working when I could collect. Again the hand over was great
23 September 2025
Car was purchased with a clear plan including documentation and proposed date of delivery, which turned out to be slightly ahead of the estimate.
21 September 2025
Ashley Lower was very friendly, honest, helpful and made my experience of buying my first 'new' car very easy and enjoyable. The delivery was very quick so I was really impressed by this. I had great communication throughout my experience.
20 September 2025
I have visited one or two other dealerships but the service here is far superior. Hence I've just bought my third Mini from there.
11 October 2025
Service department persisted until the problem was finally identified and rectified - always in a pleasant manner. Comfortable waiting area. Car very well valeted when it was returned.
09 October 2025
did what it said on the tin
06 October 2025
Excellent service. Everything that was due in the service was explained beforehand.
04 October 2025
communication, friendly atmosphere
04 October 2025
Whilst the service provided was excellent there's always room for improvement, but without doubt the service was made all better by the curtious young man that dealt with booking my car in and showing me to the hire car where insured I was good to go
03 October 2025
Job done!
02 October 2025
I have always had excellent service from mini.
01 October 2025
Harrison was very polite and pleasant and made sure that I was made to feel comfortable. He also made sure that he kept me up to date all the time whilst my car was being done.
30 September 2025
Thank you
29 September 2025
Happy with dervice
05 October 2025
Sam looked after me throughout the fiancé side of things. Great service and attention.