OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
160 ratings and 117 comments received in the last 90 days.
14 January 2026
Amazing work by Ashley
07 January 2026
Ashley was helpful, patient and friendly
06 January 2026
I have been more than completely satisfied with the overall experience at the Sytner Coventry centre. All staff were extremely knowledgeable, friendly and helpful.
29 December 2025
Extremely satisfied, nothing was too much trouble , everyone was so helpful and friendly.
29 December 2025
The sales team at Coventry Mini were amazing especially Owen who helped me from the very straight of me expressing an interest and explained every detail of the car to the details of finance. Just an amazing car with a great team behind it.
24 December 2025
Owen was always on hand over email and made sure it was a smooth hand over
23 December 2025
Amateurish or incompetence. Not sure.
21 December 2025
James went above and beyond
18 December 2025
Omari Brown called me on several occasions to prepare for collection. He went the extra mile.
28 January 2026
I visited last Friday due to a faulty centre display. Harrison was incredibly kind and professional. As I worked remotely, he helped with charging points and a workspace, making the experience comfortable and stress-free.
28 January 2026
Good customer service, minimum wait, kept updated throughout.
28 January 2026
All good
28 January 2026
Very professional and helpful
27 January 2026
Happy with the service, communication, and taxi home but concerned about the cost.
27 January 2026
Work carried out within the timescale promised.
26 January 2026
Friendly, helpful and patient staff.
26 January 2026
Friendly, professional staff as always.
26 January 2026
Efficient and a useful health check video.
24 January 2026
Professional friendly service
FIND Sytner Coventry.
Address
- 128 Holyhead Road, Coventry, CV5 8NA
Opening Hours
- Mon–Fri:09:00 - 20:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 02476 600 600
Coventry as well as surrounding areas including Nuneaton, Rugby, Bedworth and Binley
Address
- 128 Holyhead Road, Coventry, CV5 8NA
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 16:00
- Sun:CLOSED
Phone
- 02476 600 600
Coventry as well as surrounding areas including Nuneaton, Rugby, Bedworth and Binley
25 January 2026
Great service