MINI Countryman

Our star rating

information

What does our rating mean?

Our Dealership star rating is based on customer satisfaction scores from real customers. It is based on information collated from customer satisfaction surveys conducted by MINI UK for new car sales and Aftersales transactions over the last 90 days.

The following comments are unedited and submitted as part of the online survey process.

Click here for more information.

Sales

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4.9

3 comments from
9 reviews

Service

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4.5

17 comments from
44 reviews

Sales
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5.0

"very pleased, perfect no hassle service that put me at ease and made the purchase easy."

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5.0

"Danielle Parks was an outstanding sales representative, her care and attention to detail was excellent."

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5.0

"Paul was an excellent salesman very knowledgeable"

Service
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4.5

"Excellent service from Sytner Coventry"

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3.5

"I was told i would be waiting 2 minutes when infact i had to wait 20 minutes and i thought i was ripped off with the price of the brake pads."

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5.0

"I was given the 5 star treatment i was promised."

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4.5

"Brought car in as boot lid would not open ,asked to bring car back later in the day. There was no curtesy cars would have helped out on time as I am self employed."

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4.9

"I recently took my Mini in for his first service and was dealt with by Justine. She was extremely helpful and friendly. The car was checked over in good time and came back gleaming. Justine's customer service was outstanding. Also Ben's"

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5.0

"Totally satisfied with the team at Sytner Coventry, 100 ."

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5.0

"Totally satisfied with Mini Sytner, but to be clear far from satisfied with BMW Sytner"

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3.0

"Had to make three visits"

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5.0

"Excellent as always"

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4.0

"not kept up to date with progress, had to call the dealer"

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4.5

"efficient and pleasant, very pleased with the valet"

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5.0

"They were helpful, very good."

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3.5

"it does take a long time to be seen on arrival ."

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5.0

"They are veryhelpful"

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5.0

"The staff are really helpful."

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5.0

"excellent experience"

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5.0

"super service as usual"