As above quick turn around and fair pricing
While attending service centre in person for drop off and collection, the experience of dealing with the service representative (Drew) was excellent.
the service lights remained on after the service but otherwise very satisfied
They accommodated my requirements regarding date and time. Kept me informed about any issues and had the car finished within the time scale I was given.
Had to bring the car back the next day due to an air lock causing a loss of power to the engine
customer always come first and they always there for you.
Staff were all friendly helpful and most of all Knowledgable on the cars
Staff very friendly and helpful
Everyone gave me personal service, answered my questions and made time to ensure I was happy with the service I was being given
Excellent customer service
Dan Baxter Clark was incredibly helpful and supported the process very thoroughly
Everything was done to my expectations
Quick & efficient car safety recall visit
All of my radio channels that were programmed in disappeared. My clock had been altered and my lights werent switched back to automatic.
Presentation of the new car could have had a bottle of champers or flowers plus was promised a full tank only 1/2 full
Always greeted with a smile and made to feel I am an important customer. Staff always professional.
They serviced my car even though the online booking had gone wrong and they had no records of the booking
Great customer service
Sytner coventry have always been 100% really nice people :)
dead easy, no hassle
Was able to book in quickly for an indicator bulb replacement, and was also given the nice surprise of them offering to check my tyres for me as a warning had appeared and cleaning the inside and out, all of which was covered under my warranty
Alison was extremely helpful and friendly
Staff were very helpful and presented an excellent service to all customers
See above re booking system. Also need to take car back but no courtesy car available for over 1 month.
Very efficient and helpful service
A slight fault I had identified with the car (a rattle under the top of the dash) has been completely fixed along with a slight area of paint lifting on the front bumper, both while completing the first MOT for the car.
Lee the Salesman was excellent He answered my questions simply as I expect Nothing was too much trouble for him
Everything was straightforward
thoughtful and considerate
Very personal service with good detailed explanations.
All staff were brilliant especially sophie
All the staff were polite, friendly and helpful. I had never had a mini before but I love my Countryman and am delighted I chose it.
Performed in the allotted time and a comfortable waiting area.
As already said above...a young motivated team did a good job
I was satisfied with the pre-service communication, while-you-wait service and communication during my time at the garage/showroom.
The whole experience was great, fully understood why I dropped car later than agreed and was assured it was not a problem!
Very good, all very friendly and helpful. Especially Alison in servicing.
Fast efficient fix
Not everything had been completed and had taken a whole day off work
The aftersales staff at Sytner Coventry are very courteous, helpful and explain clearly the work carried out
Cant fault the staff or service received.
Friendly staff and very efficient experience.
You identified a second potential puncture risk in a second tyre and recommended replacement,however a simple puncture repair was all that was necessary
Although I am unhappy at the amount of issues I have had with my mini the service I have received when taking my car in for these to be resolved has been great.
All very excellent Loved my courtesy car!