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Customer Reviews.

service

5

Nothing too much trouble. Caring, fast, efficient.

04 October 2018

service

5

Over all good experians

03 October 2018

sales

5

Nice environment, on-time and friendly staff. Also managed to bring forward delivery when we needed the car earlier.

03 October 2018

service

4.5

Everything was as well as could be expected

03 October 2018

sales

5

Very satisfied feeling leaving the showroom having had the car and all its controls fully explained. Follow up by dealer also great

03 October 2018

service

5

They were very helpful in every step of the way

02 October 2018

service

5

All requirements carried out on time with the exception of one which was incorrect delivery of the compressor used for flat tyres.

02 October 2018

service

5

Excellent communication. Explanatory video.

02 October 2018

service

3

Door still noisy no-one has called me to check either so I am going to have to call up again

02 October 2018

service

2

I expected to be updated during my wait in terms of progress and timing. This didn’t happen which made the wait feel even more long. I was offered a complimentary car wash but it was very poorly cleaned and more annoyingly, there is now a scratch!

02 October 2018

service

5

Pre service reminders, very helpful. Provision of a car on the day of service. But the most important factor, is without doubt, the personal service provided by Alison. She is outstanding, and a credit to your company.

02 October 2018

sales

5

we received a good service and the sales manager and the staff at the Sytner Coventry were very helpful.

29 September 2018

sales

5

Great experience all round, I’m very happy.

28 September 2018

service

5

The issue I had with my Mini has been resolved to my complete satisfaction, many thanks to Sharron for keeping the promise she made regarding the wheels and tyres.

28 September 2018

service

4

The video from Piers was very good

27 September 2018

sales

5

Love my new car and love the deal I got

26 September 2018

service

3.5

The booking was good, the surroundings were good.

25 September 2018

sales

5

As above it was a very seamless process from order through to collection. A really very nice experience.

25 September 2018

sales

5

Sophie Jessica and James very helpful I’m securing the right deal for me

25 September 2018

sales

5

Danny was fabulous. Kept in contact and his manner and professionalism was fantastic

25 September 2018

service

5

Kind, friendly made me very comfortable

25 September 2018

service

5

Customer service is excellent and work carried out is of a great level. I would have no worries about my car after it has been in for any work

25 September 2018

service

3

Expensive

25 September 2018

service

5

I was regarded.

24 September 2018

service

5

Always treated with respect, everything explain clearly, I feel like I am important

23 September 2018

service

5

Great attitude from mini representatives

22 September 2018

service

5

completed on time whilst we had a walk around and then a cup of coffee

21 September 2018

sales

5

Member of staff Sophie was exemplary at Coventry sytner. Very helpful and professional

21 September 2018

sales

5

Service excellent. Car well presented and dealership pleasant.

20 September 2018

service

4

I couldn’t give 5 stars as I only purchased this car in Feb 2018 and since then it’s been 6 or 7 times and although the problems have been resolved I don’t feel a car should have gone in that many times. The staff especially Alison have been great

20 September 2018

service

4.5

Lost a couple of marks for taking longer than anticipated, all good apart from that minor issue

18 September 2018

service

5

Sean Williams was very diligent in his video that he sent to me and this gave me peace of mind as he showed me what needed to be done.

18 September 2018

sales

5

As above, nice people selling a good product. Great combination.

18 September 2018

sales

5

Sytner Coventry were super friendly. I never felt like I was being forced into buying a MINI.. they just worked with me to get an deal that was too hard to refuse!

18 September 2018

service

5

Friendly staff

14 September 2018

service

5

as above.

13 September 2018

sales

5

Very happy, my car came quickly and was ready to drive away after filling in some paperwork which took little time.

13 September 2018

service

5

Car was cleaned and it was returned on time ,staff explained what was wrong with the car .

13 September 2018

service

5

Clean and brilliant shop

12 September 2018

service

5

Alison is always very accommodating and happy to help.

12 September 2018

sales

5

Friendly staff and informative

11 September 2018

sales

5

Alana was extremely helpful, any questions I had where answered and she kept me up to date with when my car was being delivered. She kept the excitement about my car alive & took time to show me how everything worked.

11 September 2018

sales

5

The sales team were great any questions were answered for us specially the lady who sold us the car Alana was very good

11 September 2018

sales

5

It was all done for me I didn’t have to chance for anything and brought tears to my eye when the car was unveiled I wasn’t expecting that .110% satisfied

11 September 2018

service

4

Went smoothly.

09 September 2018

service

5

No problems and the car was ready when I expected it to be, although I was told it would be along time due to a software update, this was no problem to me.

05 September 2018

service

5

Appointment easy to arrange. Courtesy car offered without having to ask.Car valeted at no cost.

31 August 2018

service

5

Met my needs and expectations.

28 August 2018

service

5

Sorted all of the highlighted points

28 August 2018

service

5

Very good service